Name: Holiday Inn Express and Suites Asheville SW - Outlet Ctr Area
Address: 12 Rocky Ridge Road, Asheville, NC, 28806, US
Rating: 4.2

Packages

Discount - AAA

Discount - Government Rates

Discount - Group Rates

Discount - Seniors

Room Amenities

Air Conditioning

Coffee Maker

Television

Express Checkout

Hair Dryer

Iron/Ironing Board

Microwave

Refrigerator

Accessible Room

Roll-in Shower

Group Tour/Motorcoach

Baggage Handling Available

Motorcoach Parking

Property Amenities

Fitness Center

Parking Available

Accessible

Hot Tub/Jacuzzi

Pets Allowed

Swimming Pool - Outdoor

Wifi Available

Pricing Tier

Room Count

Non-Smoking

Food and Beverage Service

Breakfast Included

Discounts & Packages

AAA Discount

Dining Amenities

Serves Breakfast

Food and Beverage

Beverages Available

Facility Amenities

Meeting Rooms

Audio-Visual Equipment

Maximum Capacity

Meeting Space Capacity

Less than 1,000 sq. ft.

Diversity Designation

Asian Pacific-Owned

business

Pool

Stars at Night - Photo 2

Holiday Inn Express and Suites Asheville SW - Outlet Ctr Area

local

facebook

yelp

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I love Holiday Inn express. It’s my go to for generally every vacation! 

This particular Holiday Inn express was exceptionally clean, neat, well-maintained, and everyone I encountered there were friendly, and working like bees in a hive! Kudos to the management and staff!

Clean and well maintained!

Shelby, North Carolina

My family stayed at the Holiday Inn Express & Suites Asheville SW - Outlet Center Area, located at 12 Rocky Ridge Road, on September 13-14, 2025, in Room 314. Unfortunately, we encountered a serious issue during our stay -- we discovered bed bugs in our room.

We noticed itching during the night and woke up with several bites. After returning home, more bites appeared, confirming the issue. I called the front desk and spoke with multiple staff members before reaching the manager, Kaitlyn. She mentioned that the hotel had been fumigated a few months prior but claimed there were no known current issues, and implied that another guest must have brought them in.

Regardless of how they got there, the presence of bed bugs is completely unacceptable and extremely concerning for any hotel stay -- especially at a well-known chain like Holiday Inn Express.

We will not be returning, and I strongly urge future guests to read past and recent reviews on this hotel and inspect rooms carefully before booking.

BED BUGS in Rm 314 – Very Disappointing Experience

Jacksonville, Florida

I’ve stayed at the Holiday Inn in Asheville during several business trips, and it turned out to be a reliable and comfortable choice.

Location:
The hotel is in a convenient spot, with easy access to major roads and just a short drive into downtown Asheville. It made getting to meetings and finding local dining options very manageable.

Room & Amenities:
The room was clean, comfortable, and well-kept. The bed made for a restful night’s sleep, and the Wi-Fi was reliable for catching up on work. I also appreciated the in-room coffee maker, which came in handy on busy mornings.

Service:
Staff were friendly, helpful, and professional. Check-in and check-out were smooth, and the team offered good suggestions for nearby restaurants and coffee shops since there isn’t an on-site dining option.

Business Travel Notes:
Parking was easy, and the hotel was quiet at night—perfect after long workdays. The property offered a good balance of practicality and comfort for a business traveler.

Overall:
While the hotel doesn’t have a restaurant, its location makes it easy to find great local dining nearby. I’d recommend it for anyone visiting Asheville on business who values a clean, comfortable stay with helpful service.

Reliable Stay with Helpful Staff

Knoxville, Tennessee

Everything was clean and sufficed expectation, as well as, staff was nice and welcoming. I would stay at this hotel agian.

Satisfactory

Hotel was amazing!! Great place to stay! The rooms are always clean and the staff is great! I would consider this hotel while in the area at any time of the year! I would for sure stay here again and will recommend it to anyone looking for a place to stay in Asheville!

Highly Recommend!!

booking

Status

Now Open?

Meeting Room

Holiday Inn Express & Suites Asheville SW – Outlet Center Area offers a welcoming retreat just minutes from Tanger Outlets, Downtown Asheville, the Blue Ridge Parkway, the NC Arboretum, and the iconic Biltmore Estate. Conveniently located near major interstates and popular area attractions, the hotel is an ideal home base for exploring everything Asheville has to offer. Guests can relax in the inviting atrium lobby with a cozy fireplace, unwind in the indoor heated spa, or stay energized in the fitness center and seasonal outdoor pool. Each morning begins with a complimentary hot Express Start® Breakfast buffet, and complimentary fresh, bean-to-cup Costa Coffee throughout the day. All guest rooms and suites are thoughtfully designed and include mini refrigerators, and complimentary Wi-Fi, ensuring comfort and convenience throughout your stay. The hotel also offers Biltmore packages and meeting facilities, making it a great choice for leisure travelers, groups, and business guests alike

Holiday Inn Express and Suites Asheville SW - Outlet Ctr Area

Description

Amenities

Reviews

Meetings